Nightfall is a cloud-native data loss prevention (DLP) solution designed for businesses using Zendesk. This tool can help detect and remediate sensitive data, such as personally identifiable information (PII), in Zendesk tickets, reducing the risk of data breaches and compliance violations. Nightfall uses machine learning-based detectors to accurately classify potential security and compliance risks and provide real-time alerts and automated remediation actions. Nightfall can detect sensitive data in over 100 file types, including images, and provides the option to use pre-built, high accuracy detectors, or create custom detection rules for specific use cases. The tool focuses on protecting sensitive data within Zendesk, such as PHI, HIPAA, and PCI, with features like automated workflows for quarantines, deletions, and alerts. Nightfall’s implementation is designed to integrate seamlessly with Zendesk, providing always-on protection without interrupting workflow. Conversations and tickets within Zendesk can be scanned in real-time for API keys, encryption keys, passwords, and other sensitive data. The tool also offers features like inventory of sensitive files and data, HIPAA reporting and monitoring, and the ability to customize detection rules for detecting risks within Zendesk.Nightfall is trusted by organizations globally for proactive and accurate detection of security and compliance risks in SaaS applications, and provides the visibility needed to minimize security risks and prove compliance.
