Instant Answers is an AI-powered chatbot builder that enables users to create and customize chatbots, which can then provide real-time responses to website visitors’ inquiries. The tool utilizes a training process that involves uploading content to the system or inputting a website URL to retrieve all the required pages and content for building the chatbot. It offers various integration options such as a floating chat bubble or an iframe, which can be easily embedded into websites without requiring coding skills. The customizable appearance of the chatbot is another feature, where users can match brand color and style to ensure that the chatbot’s aesthetics reinforce their brand’s identity. The chatbot’s accuracy in answering queries is dependent on the quality and relevance of the data that users provide for training the model. The more high-quality and relevant data provided, the more accurate the answers. Additionally, Instant Answers allows users to train their chatbots using multiple documents or websites by uploading each source separately. Instant Answers offers a free trial for users to create and test a chatbot with limited data capacity, and users can then upgrade to a paid plan to unlock additional features and data capacity. The tool takes data security and privacy seriously and uses industry-standard encryption and security measures to protect users’ data. Overall, Instant Answers provide a cost-effective way for businesses to automate their customer support and offer searchable knowledge bases without requiring coding skills.
