Lomni is an AI-powered customer support tool that streamlines customer interactions through texting and calling. It is designed to answer frequently asked questions, address account inquiries, send text messages to callers, and seamlessly connect with any API or webhook. Lomni is available in multiple languages and offers features to enhance customer support and boost sales.One of Lomni’s key features is its ability to automate new journeys and workflows within minutes. Users can easily teach Lomni new prompts using natural language prompts within the dashboard or request assistance from the Lomni team. The tool also provides 24/7 multilingual support with zero wait time and offers fine-tuning capabilities, allowing users to control and trust their AI with complex tasks.Lomni provides real-time analytics on conversational data, enabling users to gain actionable insights from customer interactions. The tool also offers the support of AI specialists to ensure a smooth transition and effortless usage of the platform.For customization, Lomni allows users to select from a variety of voices in different languages and accents. Users can also customize their soundscape to align with their brand and style. Additionally, Lomni offers different pricing plans with varying text or phone conversation limits, email and phone support, custom voice and soundscape options, learning from help articles, sales and custom journey instructions, automation capabilities, and analytics on conversational data.Setting up Lomni takes less than 30 minutes, and there is no need for a long-term contract as users can pay on a monthly basis without any obligations. For further inquiries, users can contact the Lomni team via email or through the provided demo links.
