Conversagent is an AI-powered Shopify app developed by Clevertar that aims to enhance customer service and improve sales conversion rates. It offers round-the-clock automated assistance, ensuring that no potential sales are missed. With Conversagent, customers can receive direct answers to their queries from the product page, avoiding the need for manual searching. The app also aims to reduce cart abandonment by engaging with customers in real-time and providing personalized content using advanced GPT4 technology.Conversagent utilizes cutting-edge AI, specifically OpenAI’s GPT4, to generate friendly and tailored responses based on the content of the store. It creates a library of store products and information, allowing the app to search for relevant answers to customer questions. By limiting responses to information present in the store, Conversagent aims to minimize the risk of inaccurate or irrelevant answers.In terms of data privacy, Conversagent does not process any personal data associated with store visitors or customers. Clevertar’s privacy policy can be accessed on their website.The pricing plan is based on “conversations” rather than the number of messages sent. Each interaction between a customer and the chatbot on different pages counts as one conversation. Conversagent also offers a simple setup process with no coding requirements, making it accessible to all Shopify users.To ensure optimal performance, it is recommended to have sufficient content across the store that answers common customer questions. This can include FAQs, product descriptions, store policies, blog posts, and more. Periodic resyncing of the app with store content is necessary for up-to-date information, though an upcoming auto-sync feature is promised.
