ChatSMB is a powerful AI chatbot designed specifically for small businesses. With ChatSMB, small businesses can capture prospects and never miss a conversation again. The AI agent, powered by ChatGPT, is available 24/7 on the business’s website, providing a human-like conversational experience to engage with visitors and generate more business opportunities.One of the key features of ChatSMB is the ability to turn on live chat at any time, allowing businesses to communicate with prospects in real-time. The AI agent is trained to gently nurture prospects and collect their contact information, ensuring that no potential leads are lost.ChatSMB also offers the functionality to transition conversations to the business owner’s inbox, whether they are using the AI chat or live chat. This ensures seamless continuity in customer interactions, even if the business owner needs to step in.Capturing information upfront is another valuable feature of ChatSMB. Businesses can collect phone numbers and email addresses, enabling effective follow-up with customers after their initial interaction.The AI behind ChatSMB is powered by large language models (LLMs), which have been trained on a significant amount of data. The AI is contextually aware of the business, as it crawls the business’s website to gather basic information. Additionally, businesses have the ability to customize the chat widget to align with their branding.ChatSMB offers a 14-day free trial with access to all features and 1-on-1 support. After the trial period, businesses can choose from different pricing plans based on their conversation volume and needs.
