AI powered Virtual Assistance is changing the way we interact with customers. AI virtual assistants can do everything from answering questions and scheduling appointments to giving personalized recommendations and automating routine tasks. They use natural language processing and machine learning to understand and respond to user requests accurately, it’s a conversational and intuitive experience. They are being integrated into all sorts of platforms, websites, smartphones and smart home devices, so users have assistance at their fingertips. For businesses AI virtual assistants means better customer service, reduced operational cost and valuable insights into customer preferences and behavior. It’s essential in today’s digital world where customer engagement is key to success.