Voiceflow is a collaborative AI agent building platform that enables teams to design, develop, and launch chat and voice assistants. It offers a range of features and tools to facilitate the entire process of creating conversational agents.The Conversation Design tool provided by Voiceflow is particularly notable, as it is described as the most powerful agent design tool available. It allows teams of any size to easily design and create agents of various scales and complexities. Users can create conversation dialogue journeys efficiently, promoting smooth collaboration and best practice sharing among team members, even across different teams and countries.Voiceflow also offers a Prototyping feature that allows users to create high-fidelity prototypes in minutes. These prototypes can be shared through a simple URL for moderated or unmoderated user testing. By using Voiceflow, teams can obtain valuable feedback within minutes, significantly reducing the time it would take using traditional methods.One of the key advantages of using Voiceflow is its ability to facilitate collaboration. The platform provides an interactive workspace where teams can work together effectively. All assistant data, including conversation flows, intents, utterances, response content, and API calls, can be consolidated in one place, eliminating functional silos and content chaos. This accessibility makes Voiceflow a valuable tool for both designers and non-designers alike.Voiceflow also offers scalable agent hosting powered by AWS and GCP, with custom options available. Additionally, the platform provides a Dialog API that allows users to launch agents on any interface, including custom-built interfaces. Moreover, Voiceflow’s developer platform allows for the flexibility of hosting end-to-end on Voiceflow or exporting the assistant to any other platform or tech stack.Designed for the entire team, Voiceflow is trusted by conversational AI teams to design, prototype, and launch experiences for any conversational channel. It is employed by various customers, including renowned brands such as BMW, Google, Motorola, and Spotify.
