Merlin AI is an AI-led user interview tool that conducts qualitative research, analyzes the responses, and provides insightful and actionable reports. The tool enables in-depth conversations with users and follows up on their responses, creating a human-like dialogue experience. Merlin’s AI voice mode ensures zero-delay conversations, making it feel like talking to another human.The tool automatically groups responses into themes, providing summaries and supporting quotes. This allows users to easily identify recurring patterns and themes in the feedback. Sentiment analysis helps users analyze the bigger picture and discover trends across topics. Merlin also automatically segments users into personas, allowing for data slicing and analysis according to these segments.Merlin integrates seamlessly with popular tools like Zendesk, Snowflake, Zapier, and Slack, enabling users to sync data and conduct interviews within their preferred platforms.Additionally, Merlin complies with SOC 2 Type II and GDPR standards (certification pending), making it enterprise-ready and ensuring data security.With Merlin, users can save hours of work each week as the tool automatically generates digestible summaries, assigns tags to recurring themes, and provides actionable reports. It also allows users to ask custom questions and obtain specific insights.Overall, Merlin AI offers a comprehensive and user-friendly solution for conducting qualitative research, analyzing responses, and generating reports, making it an invaluable tool for enhancing product development and user engagement.
