Slack GPT is an AI tool that is built natively in Slack to bring the power of generative AI into the platform. It aims to help individuals and organizations work smarter, learn faster, and communicate better. Slack GPT provides an AI-ready platform that allows users to integrate and automate their language model of choice, including partner-built apps like OpenAI’s ChatGPT or Anthropic’s Claude, or custom-built integrations. It also includes AI features built directly in Slack, such as AI-powered conversation summaries and writing assistance. Additionally, Slack GPT features a new Einstein GPT app that allows users to surface AI-powered customer insights from trusted Salesforce Customer 360 data and Data Cloud. Slack GPT is built on a foundation of trust, ensuring that users know what data is being used and that the outputs are relevant to their business. With the newly available next-generation platform for developers, it is also easy to build custom integrations with a range of AI models. Slack GPT allows for flexibility in how users choose to integrate AI into their workflows, whether through clicks, code, or a combination of both. The tool promises to redefine how work is done and to enable AI to act on valuable data from a company’s most trusted resource- its own internal knowledge.
