Blozum is a conversational-based AI assistant designed specifically for businesses to assist customers throughout the pre-purchase, purchase, and post-purchase stages of product sales. It offers end-to-end automation of the consumer funnel, leading to increased conversion rates and improved consumer satisfaction. During the pre-purchase stage, Blozum’s AIr system comprehends complex consumer queries and responds with relevant information based on the business’s data. In the purchase stage, AIr can be trained to actively sell products and services on behalf of the business. Additionally, in the post-purchase stage, Blozum’s empathetic algorithm understands consumer feedback, provides status updates, and handles complaints.Integration with the business’s platform is seamless and instantaneous, requiring only a small code snippet. Blozum also offers voice input, vernacular support for 50 languages, sentiment analysis, CRM integration, and complete customization of the AI assistant. One notable feature is that Blozum AIr not only provides information about products and services when customers inquire but can also be trained to engage with customers like a salesperson, encouraging them to consider making a purchase. Blozum offers different pricing plans, including a Starter plan with limited features and a Large Bundle plan with unlimited chats, advanced sentiment analysis, full customization of integrations, and round-the-clock support and maintenance.Overall, Blozum is a conversational AI tool that helps businesses automate and enhance customer interactions throughout the entire sales process, leading to improved conversions, increased customer satisfaction, and reduced manual workload.
